The pandemic has been a challenging time for many businesses, with hotels being hit particularly hard. During the initial years of the pandemic, hotels nationwide saw an 85% drop in gross operating profit and a 103% decline in net operating income, leading to estimated value declines of up to 35%. While many operators chose to scale back operations in response to these difficulties, Hilton identified an opportunity to attract a new customer base.
“If you look at Hilton's history and its footprint, it’s a company that’s backbone is designed on new-build hotels,” said Alissa Klees, brand leader of Spark by Hilton. “We saw an opportunity to create a conversion brand that’s built for speed and consistency and to serve value-minded travelers who are looking to spend their dollars a little differently.”
With this vision, Hilton introduced Spark, a conversion-only hotel brand. Spark transforms existing hotels into budget-friendly spaces with consistent design, comfort, and quality across various locations. Often, these hotels are nearing the end of their franchise agreements with Hilton's competitors, providing an opportunity to integrate them into the Hilton brand.
“From an investment perspective, this is a great opportunity for owners to upcycle an existing building, breathe fresh new life into it, and give them a new way to invest in the Hilton system from a franchisee perspective,” Klees said. Since its first launch in September 2023, Spark has opened 31 additional hotels nationwide, with plans to reach 100 locations by the end of the year.
Hilton's approach with Spark involved a thorough understanding of architecture and design, recognizing that a one-size-fits-all model was impractical for renovations. By spending 120 nights in conversion candidates and surveying guests, Hilton identified and addressed inconsistencies across hotel experiences.
“We found that this particular space is riddled with inconsistencies,” Klees said. “Travelers felt that they weren’t getting value for their dollar because they may have had an exceptional stay at a hotel in Charlotte, North Carolina, and then a very different experience when they stayed at the same brand of hotel in Elmhurst, Illinois.”
Spark ensures a consistent, high-quality stay at all its locations, setting it apart from competitors. While the exteriors of the hotels might differ, the core guest experience remains uniform.
Converting existing hotels into Spark properties is not only faster to market but also more sustainable. Renovation projects generally require fewer materials and generate less waste than new constructions, aligning with Hilton's commitment to reducing waste and promoting meaningful travel.
A typical Spark hotel features 85 to 100 rooms, with initial focus on suburban areas. However, Hilton is also targeting urban locations such as Chicago, New York, and international markets. The brand recently expanded into the Europe, Middle East, and Africa region with the opening of Spark by Hilton London Romford and plans further global expansion, including locations in Brazil and Mexico.
Hilton has seen immense interest from hotel owners, driven by the potential to join the Hilton system and benefit from its premium offerings. The streamlined conversion process has facilitated this rapid growth.
“Owners see this as an opportunity to get into the Hilton system to get the premiums that Hilton can produce out of their assets,” Klees said. “That desire is creating the appetite to speed through the conversion process, and we've created a streamlined way to do that.”
Owners have expressed excitement about the quick renovations and positive results. One owner, who had his hotel for 25 years and converted it to a Spark three months ago, recently experienced his most profitable day and first sold-out night in 25 years.
“Stories like that drive us and make us feel proud about what we've done and confident that the future is bright for this brand,” Klees said.
Licensed in California | Cal BRE #01349057
Company Name: Teocalli Inc
EIN: 81-3887986
548 Gibson Dr,
Roseville, CA 95678
All Rights Reserved | Hotel InnVestments | Privacy Policy | SMS Disclosure
Real Estate Web Design by Bullsai